Questions, answered straight.

KioSnap is a digital storefront and order management platform for businesses of every size in India. You photograph your menu, price list or catalog, our AI turns it into a digital storefront, and customers order by scanning a QR code or opening your link. Food businesses get a live order queue with kitchen tools; product and service businesses get a catalog store with a fulfilment flow from accepted to delivered.

Six categories today: Food & Beverages, Bakery & Desserts, Handmade & Craft, Home-based Brands, Services, and anything else that sells locally. Food businesses run a live queue built for counters and kitchens; every other category runs a catalog storefront where you accept orders and update status through preparing, dispatched and delivered.

No. KioSnap is for businesses of every size, from a single stall to a busy restaurant with a full team. The plans scale up to unlimited items, combos and offers. And a larger business that wants its own system can have KioSnap Private: KioSnap customised for them, running on their own servers and maintained by our team.

Your own software, built on KioSnap. We customise it in any way your business needs (workflows, reports, integrations, your brand on every screen), install it on your own servers and maintain it for you under a signed NDA. It costs up to 50% less than typical enterprise software, because the foundation is already built.

No. KioSnap runs in the browser on the phone or tablet you already own. A printed QR code on your counter or packaging is the only 'hardware' involved. If you grow, you can add a tablet as a kitchen display or kiosk, but nothing is required. The free KioSnap Vendor app is on Google Play for Android, with order alarms that ring on a locked screen and counter billing that keeps working without internet. You never need it to sell.

No. Customers scan your QR code (or open your link) and your storefront opens in their browser. Browsing needs nothing at all, and ordering online takes one step: a one-time code on their mobile, which also gives them order history, one-tap reorder and favorite stores.

Take a clear photo of your printed menu, price list or catalog, or paste its text. In about a minute our AI drafts items, prices and categories. You review the draft, fix anything it got wrong, and publish. Paid plans and the 14-day trial include 3 scans a month, so you can scan again when things change.

You always review before publishing, and you can edit any item manually at any time. The scan is a head start, not a cage.

Yes. The Wood plan is ₹0 forever: a digital storefront with QR code and up to 3 items in 1 category. It's catalog display only, perfect for trying KioSnap. Online ordering starts on the Charcoal plan.

Paid plans start with a fully free 14-day trial. No payment details are needed up front. A one-time ₹199 setup fee applies only when you first convert to a paid plan, and it covers all future plan changes.

Because you don't pay for a project, you share a platform. A custom website means paying alone for development (₹20,000 or more), then hosting every month and a developer for every change. KioSnap storefronts all run on one platform that we build, host, secure and improve, so each vendor pays one flat subscription. Servers, updates and new features are included, and going live takes a photo, not a project.

Yes, on every plan. Pause from your dashboard, tell us when you plan to reopen, pay nothing while paused, and everything is exactly as you left it when you return.

Not yet. Today one KioSnap account runs one storefront, so a second location needs its own store and its own plan. Multi-outlet (one brand across many locations with a shared master catalog and per-outlet prices, stock and availability) is on our roadmap. Larger businesses that need several locations today can have it built for them with KioSnap Private.

Catalog stores can offer delivery or pickup, with cash on delivery and pay on pickup built in. Every order gets a tracking link your customer can reopen anytime, and you collect payment at handover or let them scan your UPI QR from the order page and send the UTR. A Razorpay checkout is on the roadmap.

Through UPI, yes. Customers scan your UPI QR from their order page and send the UTR, and you confirm it from the order board. Cash at the counter, cash on delivery and pay on pickup work as before. A Razorpay checkout that settles money into your account automatically is on the roadmap.

Aggregator integrations aren't available yet. KioSnap focuses on your direct channel first: orders where you keep 100% of the revenue. Integrations are under consideration for a future phase.

Yes, please do. Message us on WhatsApp with what would make KioSnap work better for you. If it's practical to build and useful for vendors like you, our team builds it into the product at no extra charge, and you get a reward when your suggestion ships. Our roadmap is shaped by real requests from real vendors.

You do. Your catalog, orders and customer data belong to you, and you can export or delete them. See our Privacy Policy for the details.

KioSnap is built for people who run businesses, not computers. If you can take a photo and use WhatsApp, you can use KioSnap. And if you get stuck, our team is a WhatsApp message away and helps you personally.