Help Center
Learn KioSnap, step by step
Short, practical guides for every part of KioSnap — each with a video walkthrough of the real app. Most take under two minutes to follow.
Getting started
From signup to a live store — account, AI menu scan, setup checklist and billing.
Create your account & set up your store
From signup to a live storefront in about five minutes — account, business profile, store handle and plan.
Scan your menu with AI
Photograph your printed menu or price list and AI builds your digital menu — items, prices, categories and options — in about a minute.
Finish your store setup checklist
The dashboard checklist walks you through everything a great storefront needs — items, location, branding and your story.
Plans, free trial & billing explained
How the 14-day trial works, what the ₹199 setup fee is, setting up auto-pay, promo codes, and changing plans later.
Menu & catalog
Items, photos, variants, combos, categories and day-wise menus.
Add a menu item manually
Create an item with a name, price, photos and labels — it goes live on your storefront the moment you save.
Organize your menu with categories
Group items into categories like Starters, Mains and Drinks so customers find things fast.
Add photos & video to an item
Give every item a gallery of up to 10 photos or a short video, and choose the cover image customers see first.
Sell one item in multiple sizes with variants
Half / Full, Small / Large, 250g / 500g — one item, several prices, plus optional add-ons customers can pick.
Create combo offers
Bundle a bestseller with a drink or side at a small discount — combos raise your average order value.
Show different items on different days
Pin items to weekdays — Thursday thali, weekend-only specials — and your storefront updates automatically.
Selling & orders
Your QR code, the live order board, POS, dine-in tables and order alerts.
Download your QR code & share your store link
Get your printable QR code and your kiosnap.store link in front of customers — on the counter, on packaging, on WhatsApp.
Run your live order board
The Counter board is where orders arrive, get accepted with payment, move through the kitchen and reach customers.
Take counter orders with the POS
Walk-in customer at the counter? Punch in their order, record the payment and print the KOT in seconds.
Set up dine-in tables & table QR ordering
Give every table its own QR — customers order from their phone, rounds pile onto one tab, and you settle it all at the end.
Never miss an order — sounds, ringing & push
Set up alert sounds, ring-until-acknowledged, and push notifications on every device — so a new order is impossible to sleep through.
Money & reports
Close your day, track expenses and see real profit.
Close your day with the Day Book
Count the drawer, match it against what the system says, and lock the day's totals — cash reconciliation in two minutes.
Track expenses & see real profit
Log what you spend — or let recurring templates post rent and salaries automatically — and your analytics show profit, not just revenue.
Team & staff
Staff logins, roles, PIN switching and staffing modes.
Add staff & switch users with a PIN
Give each team member their own login and role, plus a 4-digit PIN for quick switching on a shared counter device.
Match KioSnap to your team size
Solo, counter + kitchen, or full team — pick a staffing mode and KioSnap adjusts how many taps each order needs.
Grow your store
Branding, Google Maps, reviews and the KioSnap marketplace.
Customize your storefront's branding
Upload your logo and banner, then pick a four-color brand palette — your storefront instantly looks like your business.
Get listed on the KioSnap marketplace
Your store joins the public directory automatically once two things are true: you have items, and you've set your city.
Get your business on Google & collect reviews
A guided flow puts your store on Google Maps, then turns your review link into a printable QR poster for the counter.
Still stuck? Talk to a human.
Our team is a WhatsApp message away and helps you personally — no bots, no ticket queues.