Help Center
Learn KioSnap, step by step
Short, practical guides for every part of KioSnap, many with a video of the real KioSnap. Most take under two minutes to follow.
Video guides
Watch it done in the real KioSnap
VideoCreate your account & set up your store
From signup to a live storefront in about five minutes: account, what you sell, business profile, store handle and plan.
Watch and read
VideoScan your menu with AI
Photograph your printed menu or price list and AI builds your digital menu (items, prices, categories and options) in about a minute.
Watch and readAvailable on Charcoal and above
VideoFinish your store setup checklist
The dashboard checklist walks you through everything a great storefront needs: items, location, branding and your story.
Watch and read
VideoPlans, free trial & billing explained
How the 14-day trial works, what the ₹199 setup fee is, setting up auto-pay, promo codes, and changing plans later.
Watch and read
VideoAdd a menu item manually
Create an item with a name, price, photos and labels. It goes live on your storefront within about a minute of saving.
Watch and read
VideoOrganize your menu with categories
Group items into categories like Starters, Mains and Drinks so customers find things fast.
Watch and read
VideoAdd photos & video to an item
Give every item a gallery of up to 10 photos or a short video, and choose the cover image customers see first.
Watch and read
VideoSell one item in multiple sizes or variants
Half / Full, Small / Large, 250g / 500g: one item, several prices, plus optional add-ons customers can pick.
Watch and read
VideoCreate combo offers
Bundle a bestseller with a drink or side at a small discount. Combos raise your average order value.
Watch and readAvailable on Charcoal and above
VideoShow different items on different days
Pin items to weekdays (Thursday thali, weekend-only specials) and your storefront updates automatically.
Watch and readAvailable on Gas and above
VideoDownload your QR code & share your store link
Get your printable QR code and your kiosnap.store link in front of customers: on the counter, on packaging, on WhatsApp.
Watch and read
VideoRun your live order board
The Counter board is where orders arrive, get accepted with payment, move through the kitchen and reach customers.
Watch and readAvailable on Charcoal and above
VideoTake counter orders with the POS
Walk-in customer at the counter? Punch in their order and record the payment, and the till is ready for the next one.
Watch and readAvailable on Charcoal and above
VideoSet up dine-in tables & table QR ordering
Give every table its own QR. Customers order from their phone, rounds pile onto one tab, and you settle it all at the end.
Watch and readAvailable on Gas and above
VideoNever miss an order: sounds, ringing & push
Set up alert sounds, ring-until-acknowledged, and push notifications on every device, so a new order is impossible to sleep through.
Watch and readAvailable on Charcoal and above
VideoSell to businesses at their own prices
Keep your dealers, retailers and business clients as accounts, set each one's prices, and let them order from your store at those prices while the public never sees them.
Watch and readAvailable on Gas and above
VideoClose your day with the Day Book
Count the drawer, match it against what the system says, and lock the day's totals: cash reconciliation in two minutes.
Watch and readAvailable on Charcoal and above
VideoTrack expenses & see real profit
Log what you spend (or let recurring templates post rent and salaries automatically) and your analytics show profit, not just revenue.
Watch and read
VideoManage your stock in one place
Record deliveries (or scan the bill), log what you made and what got wasted, count the shelf, cost your recipes and reorder on WhatsApp, all from Stock.
Watch and readAvailable on Charcoal and above
VideoAdd staff & switch users with a PIN
Give each team member their own login and role, plus a 4-digit PIN for quick switching on a shared counter device.
Watch and readAvailable on Charcoal and above
VideoMatch KioSnap to your team size
Solo, counter + kitchen, or full team: pick a staffing mode and KioSnap adjusts how many taps each order needs.
Watch and readAvailable on Charcoal and above
VideoCustomize your storefront's branding
Upload your logo and banner, then pick a four-color brand palette. Within about a minute of saving, your storefront looks like your business.
Watch and read
VideoGet listed on the KioSnap marketplace
Your store joins the public directory automatically once two things are true: you have items, and you've set your city.
Watch and read
VideoGet your business on Google & collect reviews
A guided flow puts your store on Google Maps, then turns your review link into a printable QR poster for the counter.
Watch and read
Getting started
From signup to a live store: account, AI menu scan, setup checklist and billing.
- Video
Create your account & set up your store
From signup to a live storefront in about five minutes: account, what you sell, business profile, store handle and plan.
Watch and read - Video
Scan your menu with AI
Photograph your printed menu or price list and AI builds your digital menu (items, prices, categories and options) in about a minute.
Watch and readAvailable on Charcoal and above - Video
Finish your store setup checklist
The dashboard checklist walks you through everything a great storefront needs: items, location, branding and your story.
Watch and read - Video
Plans, free trial & billing explained
How the 14-day trial works, what the ₹199 setup fee is, setting up auto-pay, promo codes, and changing plans later.
Watch and read
Menu & catalog
Items, photos, variants, combos, categories and day-wise menus.
- Video
Add a menu item manually
Create an item with a name, price, photos and labels. It goes live on your storefront within about a minute of saving.
Watch and read - Video
Organize your menu with categories
Group items into categories like Starters, Mains and Drinks so customers find things fast.
Watch and read - Video
Add photos & video to an item
Give every item a gallery of up to 10 photos or a short video, and choose the cover image customers see first.
Watch and read - Video
Sell one item in multiple sizes or variants
Half / Full, Small / Large, 250g / 500g: one item, several prices, plus optional add-ons customers can pick.
Watch and read - Video
Create combo offers
Bundle a bestseller with a drink or side at a small discount. Combos raise your average order value.
Watch and readAvailable on Charcoal and above - Video
Show different items on different days
Pin items to weekdays (Thursday thali, weekend-only specials) and your storefront updates automatically.
Watch and readAvailable on Gas and above
Selling & orders
Your QR code, the live order board, POS, dine-in tables and order alerts.
- Video
Download your QR code & share your store link
Get your printable QR code and your kiosnap.store link in front of customers: on the counter, on packaging, on WhatsApp.
Watch and read - Video
Run your live order board
The Counter board is where orders arrive, get accepted with payment, move through the kitchen and reach customers.
Watch and readAvailable on Charcoal and above - Video
Take counter orders with the POS
Walk-in customer at the counter? Punch in their order and record the payment, and the till is ready for the next one.
Watch and readAvailable on Charcoal and above - Video
Set up dine-in tables & table QR ordering
Give every table its own QR. Customers order from their phone, rounds pile onto one tab, and you settle it all at the end.
Watch and readAvailable on Gas and above - Video
Never miss an order: sounds, ringing & push
Set up alert sounds, ring-until-acknowledged, and push notifications on every device, so a new order is impossible to sleep through.
Watch and readAvailable on Charcoal and above - Video
Sell to businesses at their own prices
Keep your dealers, retailers and business clients as accounts, set each one's prices, and let them order from your store at those prices while the public never sees them.
Watch and readAvailable on Gas and above
Money & reports
Close your day, track expenses and see real profit.
- Video
Close your day with the Day Book
Count the drawer, match it against what the system says, and lock the day's totals: cash reconciliation in two minutes.
Watch and readAvailable on Charcoal and above - Video
Track expenses & see real profit
Log what you spend (or let recurring templates post rent and salaries automatically) and your analytics show profit, not just revenue.
Watch and read
Stock
Ingredients, purchases and bill scans, recipes, waste, counts and reorders.
Team & staff
Staff logins, roles, PIN switching and staffing modes.
- Video
Add staff & switch users with a PIN
Give each team member their own login and role, plus a 4-digit PIN for quick switching on a shared counter device.
Watch and readAvailable on Charcoal and above - Video
Match KioSnap to your team size
Solo, counter + kitchen, or full team: pick a staffing mode and KioSnap adjusts how many taps each order needs.
Watch and readAvailable on Charcoal and above
Grow your store
Branding, Google Maps, reviews and the KioSnap marketplace.
- Video
Customize your storefront's branding
Upload your logo and banner, then pick a four-color brand palette. Within about a minute of saving, your storefront looks like your business.
Watch and read - Video
Get listed on the KioSnap marketplace
Your store joins the public directory automatically once two things are true: you have items, and you've set your city.
Watch and read - Video
Get your business on Google & collect reviews
A guided flow puts your store on Google Maps, then turns your review link into a printable QR poster for the counter.
Watch and read
Still stuck? Talk to a human.
Our team is a WhatsApp message away and helps you personally. No bots, no ticket queues.