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Plans, free trial & billing explained

KioSnap billing is designed to be boring: a free trial with no payment details up front, one small one-time setup fee, and auto-pay that just runs. Here's the whole picture.

Plans: Wood is ₹0 forever (catalog display only), Charcoal is ₹299/mo, Gas ₹599/mo and Solar ₹999/mo. Every paid plan starts with a 14-day free trial.

  1. Start your free trial

    Pick a paid plan during onboarding, or tap "Start free trial" on a paid plan in Settings → Plan and billing. The 14-day trial starts at once and is completely free: there is nothing to pay and no payment details to enter. You try everything with real customers first.

  2. Set up auto-pay before the trial ends

    Your plan card and a sidebar card remind you from the first day, and a banner joins them in the last 3 days of the trial. Tap "Set up auto-pay". Razorpay's secure window opens to approve the mandate. Nothing is charged during the trial: the first charge happens only after the trial ends.

  3. Know what the first payment is

    Your first payment is your plan's monthly price plus a one-time ₹199 setup fee, charged once, ever. Every payment after that is just the plan price.

  4. Apply a promo code

    In Settings → Plan and billing on the website, find the "Promo code" card, enter your code and tap "Apply". Discounts arrive as extra free days on top of your trial or come off your next plan payment, depending on the code.

  5. Change plans whenever you like

    Upgrades take effect immediately. Downgrades are scheduled for the end of what you've already paid for. Nothing changes before that date, and you can cancel the switch anytime before it happens.

  6. Save with a longer billing cycle

    In the "Billing cycle" card, switch to Quarterly or Yearly. Both cost less per month than paying monthly, up to 16% less on Yearly.

Good to know

  • The free trial is once per store. If you've used it, a new paid plan starts billing right away.
  • Downgrading with more live content than the smaller plan allows? Nothing is deleted automatically. KioSnap shows exactly what to trim, and your data comes back if you upgrade again.
  • If a payment fails, Razorpay retries automatically and everything keeps working during the grace period. Just make sure the account has balance.
  • Not for you? Switch to the free Wood plan before the trial ends and pay nothing, or cancel anytime from Settings → Plan and billing.
  • In the KioSnap Vendor app, Plan and billing shows your plan, what you are using against its limits, your invoices and your payment history. Anything that would take money (changing plan, billing cycle, promo code, auto-pay) is replaced by one plain line: "Change or pay for your plan at app.kiosnap.com". Do those on the website or the desktop app.

Common questions

Is the ₹199 setup fee charged every time I change plans?

No. It's charged exactly once, on your first-ever paid payment. Plan changes after that never include it again.

Do promo codes apply to every payment?

A code applies once (to your next charge or as free days) and each plan card shows exactly what a saved code gives you.

Related guides

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