Add photos & video to an item
Photos sell. An item with one good photo consistently outsells the same item without, and KioSnap gives every item a full gallery, not just a single image.
Open the item
On the Menu page (Catalog for shops and home brands), tap the item to open its quick view, then tap "Edit" (the editor is titled "Edit Item", or "Edit Product") and scroll to the "Photos and video" card.
Tap "Add photos or video"
Pick images straight from your phone's camera or gallery. Once the gallery has something in it, the button reads "Add more". Photos can be up to 5MB each (JPEG, PNG, WebP); a video can be up to 15MB and 30 seconds (MP4, WebM, MOV).
Arrange the gallery
Tap any photo to open it full size. There "Move earlier" and "Move later" change the order, "Make cover" turns your best shot into the cover (marked "Cover"), and "Remove" takes it out. The cover is the image shown on your menu and in search.
Save the item
Tap "Update Item" (or "Update Product" for shops) and the new gallery goes live on your storefront within about a minute.
Good to know
- Natural daylight near a window beats any filter. Shoot from slightly above for plates, straight-on for drinks and products.
- The "How to shoot these" panel in the media card has a quick checklist.
- Each item holds up to 10 photos/videos in total.
Still stuck on this?
Message us on WhatsApp and we'll walk you through it personally.