Take counter orders with the POS
The POS is for orders you take yourself: walk-ins, phone orders, regulars. It's the same menu customers see, laid out as fast tap-tiles with payment built in.
Open the POS
Tap "POS" in the sidebar on a computer, or in the bottom bar on a phone. "New order" on the Counter board opens it too (on a computer the till opens over the board).
Tap items to build the order
Tap menu tiles to add them; items with sizes or add-ons open a chooser first. Adjust quantities with the − / + steppers in the "Current order" panel.
Pick dine-in or takeaway
On plans with table management, choose "Dine-in" or "Takeaway" and optionally attach a table. The order then runs on that table's tab.
Add the customer and any discount
Turn on "Customer" to save their mobile and name (returning customers are suggested under "Name" as you type), "Discount" to apply one with a reason, and "Note" to add a note to the order. Once the order has items, an "Offers" section shows the best live offer that qualifies, already "Applied"; tap "No offer" to take it off.
Record the payment and place it
"Cash" is picked for you; switch to "UPI", "Card" or "Unpaid" (to collect later) if needed. With a table picked, the choice is "On tab" instead. Then tap "Place order". For UPI, if you have set up your UPI code in Payments, "Show the QR" lets the customer scan it first.
On to the next customer
A note over the grid shows the order number and total ("#12 placed · ₹240") with "KOT" and "Bill" chips. It closes itself after 5 seconds, or as soon as you add the next item, so the till is ready for the next customer.
Good to know
- Totals handle GST, service charge, packaging and round-off automatically based on your Settings → Taxes and charges.
- On a phone, the order opens as the "Current order" sheet from the "View order" bar.
- POS orders are attributed to whoever is switched in, useful when several staff share one device.
Related guides
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